FAQ Welcome package
1. Should I arrive early for my first dental visit?
- If you have not filled out your new patient forms at home, then please arrive 20 minutes early to complete them at our office.
2.What information do I need to bring to my first appointment?
- Completed new patient forms if you were able to complete them prior to your appointment
- Your insurance information if applicable
- The names of any medications you are currently taking
- Your health card
3.Do you direct bill?
- Yes, we are an assignment office which means that we submit most insurance claims electronically to insurance companies who will then send us payment. You will be responsible for any costs that are not covered by insurance.
- Information we need to bill your insurance:
- Your insurance card with the policy number and member ID
- Your health card if you have coverage through Extended Benefits with Supplementary Health
- Your treaty number if you have coverage though First Canadian Health
4.Which insurances do you accept?
- We accept all Canadian Dental Insurance companies; however, some insurance companies are not set up for direct billing, in which case you will have to pay up front for your dental treatment and submit to your insurance company yourself. Some employers such as banking institutions are not set up to pay dental offices and as such we are unable to direct bill to these insurance plans. The insurance company will then reimburse you for the costs.
5.How do I know what my insurance will cover?
- You can call your insurance company prior to your dentist visit and ask them the following questions:
- The percentage coverage you have for major and basic dental services
- Annual maximum amount of coverage you are eligible for When your insurance renews
- How many units of scaling, polish and fluoride treatments you are eligible within a year
6.Does my health card cover dental?
- Your health card does not cover dental treatment, however if you are on social assistance and have extended benefits, we use your health card number to submit to insurance.
7.How much does my checkup and cleaning cost?
- At Wheatland Dental, we follow the College of Dental Surgeons of Saskatchewan Fee Guide. For a new patient exam and x-rays, the cost can range from approximately $320- $350 depending on the x-rays required. If you are a returning patient, the exam and x-rays are generally in the range of $90-140.
- A standard adult cleaning appointment can range from $250-$280 and upwards depending on the amount of build-up that is present on your teeth and the frequency you have been seeing your hygienist in the past.
8.How often should I visit the dentist?
- Checkups are generally recommended once a year and the dentist and hygienist will let you know how often you should come in for dental cleanings based on your specific oral health needs. If you are high risk for decay and/or gum disease we may recommend visits more than once a year.
9.Do I need to take x-rays every year?
- Most often x-rays are taken at your recall appointments, however every patient is unique so the dentist will establish the frequency of radiographs based on your specific needs.
10.How long is a cleaning appointment?
- Adult cleaning appointments are usually booked for 1 hour. New patient exams are booked for an additional 40 minutes if booked on the same day.
11.How often should my cleanings be done?
- This all depends on your oral health and differs from person to person. Your hygienist will recommend the best frequency to suit you whether it will be 3,4,6,9,12 months.
12.Is there free parking?
- Yes, you may park anywhere in the parking lot.
13.I’m a little nervous. Do I have options?
- At Wheatland Dental we offer nitrous sedation as well as oral sedation. If this is something you are interested in, our dentists would be happy to discuss these options with you at your next dental visit.
14.Do they do braces here?
- At Wheatland Dental, we do offer Invisalign for simple orthodontic cases. However, we do work closely with orthodontists in Saskatoon and will decide upon examination whether a referral to an orthodontist is necessary.
15. When should a child go to the dentist for the first time?
- It’s generally recommended to take your child to the dentist within six months of their first tooth erupting or by their first birthday, whichever comes first. This early visit allows the dentist to assess your child’s oral health, provide preventive care, and offer guidance on proper oral hygiene.